root and bloom marketing
ABOUT
APPLY NOW
root and bloom marketing

I help sustainable home and garden brands connect with consumers and increase revenue with my Customer Journey Package.

Book a Free Strategy Call

OUR MISSION


⁣⁣You’ve created a suite of products that you know can change the world, one household at a time.


You’ve spent months or years and unspeakable amounts of monetary investment researching, developing, and perfecting products that will reduce waste, encourage sustainable living, or cut down on the use of harmful chemicals in the home.


You believe in your brand and its ability to help make humans and the planet healthier…


But it’s not selling.


Somewhere, there’s a disconnect. Your ideal customers aren’t seeing the impact your brand can make in their lives. They’re not understanding the huge benefits that your products truly offer.


Your social media ads convert viewers…then they bounce straight off of your website.


Your email sign-ups are full of leads…who never seem to buy.


I see so many brands get caught up in offering flashy discounts, taking a one-size-fits-all approach to selling products that are highly personal.


They waste their ad spend and clog inboxes with cookie-cutter messages that push consumers further away instead of bringing them closer to purchase.


After years of writing in the home and garden industry and after reading thousands of these bland messages and confusing websites as a consumer, I realized that what’s been missing is true connection and thorough education in the customer journey process.


Talking about USPs and product highlights is important – and something many brands still don’t get right.


But when it comes to illustrating the value that your unique product can offer to consumers, you need to do two things:

1. Educate

2. Get personal


Our homes reflect who we are. From our tastes to our habits to the things that get us out of bed each morning, they are full of the things that make us, us.


To appeal to consumers in the home and garden space, your messaging must reflect that.


Show them what your product can do, then show them why they need it.


Today’s tools finally allow for a personal, segmented approach to the customer journey.

Using zero-party data and strategic segmentation and testing for email campaigns, brands can finally craft ideal customer journeys that are tailored to each individual consumer.


By coupling personalized email strategy with website content intent on education and demystifying the benefits of your product, I create a customer journey seeped in true connection, leading to customer loyalty and a healthier bottom line.


To brand leaders in the sustainable home and gardening space:
I see you. I see the products you have put so much heart, time, and research into. I see the good they can do for the world.


And I can help your ideal customers see it, too.


If you’re ready to see your business thrive and get your world-changing product in the hands of more consumers, click the button below.

OUR PROCESS

6 week website and email strategy overhaul with market research, copywriting, content planning, and optional ongoing support.  


soil and seeds with "sow"

Phase 1: Sow

Time: 2 Weeks  

Time to sow the seeds of real change, beginning with a deep dive into your target customers. We’ll conduct market research that gets to the heart of their pain points and ideals. Using these insights, we analyze your brand’s core website pages and email flows to pinpoint exactly how to adapt the customer journey to create loyal customers who will click “buy” again and again.

Result by this stage: A customer avatar you can return to for years to come as you grow your brand and craft future campaigns. A plan for adapting your website and email strategy to optimize the customer journey.

roots beneath soil

Phase 2: Root

Time: 2 Weeks    

With market research and customer data as our guiding light, it’s time to put down roots. We’ll establish content pillars that will serve as the basis for future content, campaigns, and flows. Based on those pillars, we’ll craft email and blog content that educates and captures the hearts of your ideal consumers.

Result by this stage: Clarity on your core content pillars so you never have to guess at what to share again. A detailed, six-month content calendar for email campaigns that convert and website content that readers and search engines love.

flowers with "bloom"

Phase 3: Bloom

Time: 2 Weeks

It’s time to get your new and improved customer journey out in the world! We’ll start with the basics of Klaviyo setup and will overhaul your email opt-in popups. Using a short quiz, we’ll lay the groundwork for smooth segmentation and personalization down the road. We’ll refresh the copy on your website to speak directly to the pain points of your customer avatar while highlighting what makes your products unique. We’ll establish core email automations to start earning you sales on autopilot while you get to know your customers even better.

Result by this stage: A refreshed website and core email flows brimming with copy that converts, custom email templates you can return to again and again, and a rock-solid web and email marketing foundation that can grow with your brand.

field of flowers with "flourish"

Phase 4: Flourish (optional)

Time: Ongoing

For brands looking for ongoing support executing on email campaigns and blog content, Flourish is available as an ongoing monthly service package. We’ll leverage the strong foundation and deep understanding we’ve built together to craft segmented email campaigns that respond to data and drive conversions. We’ll also post regular content on your blog to keep the SEO algorithms happy and respond to consumer education gaps.

Results at this stage: Ongoing knowledge growth through continuous A/B testing and monthly reporting, a thriving email marketing cadence, and a steadily growing library of helpful website content.

Our clients say...


"Since we started working with Libby two years ago, we've been impressed by her work. Libby's writing has always stood out as skilled and high-quality. Her versatility and ability to translate difficult topics into clear copy is remarkable. She has been a great asset to our company. I have no hesitation in recommending working with Libby to anyone seeking a positive experience!"

- Savannah, Ninthroot

"Libby is a fantastic writer to work with! She hits deadlines and delivers well-researched, thoughtful, high-quality copy and content. I’d work with her again in a heartbeat."

- Ellie, Campspot

"Libby has been writing for me and my team for over 7 years and she consistently exceeds expectations. Her command of the language, coupled with an in-depth understanding of the industry and marketing, make her invaluable to my business. Libby has a strong attention to detail. I recommend her without reservation."

- The Rob Thompson Homes Team

Our clients say...


testimonial
testimonial

testimonial

Founder - Libby Thompson


Libby is the Founder of Root & Bloom Marketing, a customer journey optimization program for sustainable home and garden brands.

She's helped dozens of brands connect with their ideal consumers through customer education and copy that converts.

After writing content for home and garden brands and outlets for years, she is now helping impact-driven brands demystify their world-changing products and personalize their approach to website presence and email marketing.

She's an avid world traveler, a vegetable and flower gardener, and a proud pet parent.


Schedule A Free Strategy Call To Learn More

Schedule a free 1-1 strategy call to see if it'd be a good fit.

BOOK A FREE STRATEGY CALL